Mike was an excellent host! Super nice and helpful. He walked us through all of the important features of the RV, gave some great driving tips and what to do if we had a problem (which we didn't). STARLINK was an amazing add-on. Worked great! The RV was perfect for our group. It was clean, and well maintained for an older RV. It drove like a dream. They also provided us with blankets, comforters and extra toiletries which was a really nice touch. We would definitely rent from Mike again!