Contact Our Support Team
For issues regarding specifics in your account, bookings, billing, payouts, cancellations, any changes to a rental, or insurance issues, please get in touch with our team at [email protected].
Our team is available Monday-Friday 8 am-7 pm EST.
If you have questions about navigating the site, creating or signing into your account, booking an RV, or basics of how the site works, you can reach our call center at 1-866-827-9601 Monday-Sunday, 5 am-9 pm EST.
Our call center agents service all departments of our company and cannot assist with many RV rental platform issues and account-specific questions.
You can live chat with our support staff Monday-Friday, 10 am-5 pm EST by clicking here.
Click the small red chat box in the bottom corner of your screen and follow the prompts to chat with an agent.
Live chat cannot be used to file a damage claim.